Return & Shipping Policy
Most of our products ship through USPS (Post Office), UPS, or DHL (International).
*Subject to change around Holidays and Black Friday.
Update 3/10/23: We are having some shipping delays due to high demand of our products. We are an extremely small company of two people working to get your orders to you as fast as possible while maintaining quality. We make these kits by hand. Filling products in bottles, labeling, & shipping. Thank you for your purchase and we appreciate your patience.
- USPS Priority Mail DOES NOT warrant guaranteed delivery in 2-4 Business Days.
- USPS Priority Mail typically takes 2-4 Business Days, sometimes it can delay. (Please check tracking number)
- With high period sales, order processing can take 1-5 Business Days.
- Please note: Once packages are updated as delivered by the courier, we are no longer responsible for lost/misplaced/misdelivered/stolen packages. Please ensure that all shipping information is exact and correct, including any suite/apt/unit numbers to prevent any mishaps at time of delivery.
Recipients of any International shipments may be subject to customs/import duties, international taxes, charges, and/or any additional delivery fees. SudzBox Co. is not responsible for any extra fees upon arrival, it is the sole responsibility of the receiving customer. Import fees cannot be estimated.
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All Items on Sale Are Not Exchangeable or Returnable. They are final sale. Thank you for your orders!
Returns and Exchanges must be made within 14 days.
We just moved locations.
Please email us at help@sudzbox.com for questions.